Been Knocked Off Your Motorcycle?
We'll Explain Your Options Clearly
- Pay No Excess
- Help Protect Your No Claims
- Manufacturer-Standard Repairs
Free advice • No obligation • Friendly UK-based team
We Can Assist If
- Another road user caused the accident
- Your motorcycle was damaged
- You suffered an injury
- The accident happened within the last three years
- The other vehicle can be identified (although not always essential)
- The accident involved poor road conditions
Our non-fault service normally needs an identifiable third party. If the driver left without giving details, we'll explain the alternative routes
Got The Other Driver's Registration?
We'll Take It From Here
Free advice • No obligation • Friendly UK-based claims handlers
Why Motorcycle Accidents Are Different
Unlike a car, a motorcycle offers very little protection in a collision
Even at relatively low speeds, riders are far more likely to suffer serious injuries because there is no surrounding vehicle structure to absorb the impact
That's why motorcycle accidents often require specialist advice from people who understand the unique challenges riders face
We know you'll probably have questions
- Should you report it?
- Who pays for the damage?
- Can you claim for your injuries?
- Can you claim for your damaged gear?
- What happens next?
Our experienced UK claims handlers will explain your options clearly - no pressure, no jargon
315 Riders Lost Their Lives
315 motorcyclists were sadly killed on Great Britain's roads in the latest reported year
Over 5,400 Seriously Injured
More than 5,400 motorcyclists suffered serious injuries in one year across Great Britain
102 Riders Seriously Injured Every Week
On average around 102 motorcyclists suffer serious injuries every week
Most Motorcycle Collisions Involve Another Vehicle
Many serious motorcycle accidents happen because another road user failed to see the rider
Although these statistics are sobering, every accident is different
We'll listen to what happened and explain your options in straightforward English
What Should You Do Next?
Talk to us. We'll explain your options clearly
- 1
Gather what information you can
Name, address, phone, registration and insurer of the other road user, plus details of any witnesses
- 2
Take photos if possible
Damage to your motorcycle and gear, the other vehicle, the road surface and the layout of the scene
- 3
Call Us
Call us to discuss how we can assist you without paying any excess
Prefer Us To Call You?
Leave your details and one of our UK claims handlers will call you back to talk through what happened
Common Motorcycle Accident Situations
- Vehicle Pulled Out On Me
- Rear End Motorcycle Accident
- Filtering Accident
- Lane Change Collision
- Roundabout Accident
- Hit By Uninsured Driver
- Poor Road Surface
- Motorcycle Written Off
What Happens Next?
Still Driveable
We can book repairs around a date that suits you, with a comparable replacement vehicle where appropriate
Unsafe To Drive
Don't risk it. We'll arrange recovery and a comparable replacement vehicle to get you back on the road
Possible Write-Off
We'll explain the total-loss process, valuation and your mobility options. Call before the claim is settled
We Understand Motorcycle Claims
Motorcycle accidents are often very different from car accidents
Our team can explain what practical help may be available depending on your circumstances
Motorcycle Repairs
Manufacturer-standard motorcycle repairs where required through our approved repair network
Recovery Assistance
If your motorcycle cannot be ridden safely, we can help arrange recovery
Personal Injury Support
Where appropriate, we can introduce you to specialist solicitors experienced in motorcycle injury claims
Uninsured Drivers
If the driver responsible wasn't insured or left the scene, we can explain how claims through the Motor Insurers' Bureau (MIB) may work
What Happens When You Contact Us?
A short look at how we help riders and drivers after a non-fault accident
No pressure. No jargon. Just clear guidance about your options
Motorcycle Accident Questions
Straightforward answers to the questions we hear most from drivers after a non-fault accident
Often yes. If another road user's driving caused you to swerve, brake hard or come off your bike, you may still have a claim even if there was no physical contact
Tell us exactly what happened and we'll explain honestly whether we may be able to help
If the driver responsible wasn't insured, or left the scene without stopping, there may still be a route available through the Motor Insurers' Bureau (MIB)
We'll explain how that works and what information would help
Possibly. Claims involving poor road surfaces are usually made against the authority responsible for maintaining that road
Photographs of the defect, its location and the date can make a real difference, so keep whatever you have and talk it through with us
Yes. If your motorcycle is a total loss, we'll explain the process, how the valuation works and what to expect
Speak to us before anything is settled so you understand your options
Helmets, leathers, gloves, boots and other protective gear damaged in a non-fault accident can often be included
Keep the damaged items and any receipts if you still have them, and let us know what was affected
Filtering is legal in the UK when done safely, so being on the move between lanes doesn't automatically mean the accident was your fault
The circumstances matter, so tell us where it happened and what the traffic was doing and we'll explain where you may stand
In most non-fault cases, yes
If your bike isn't safe to drive, we'll look to get a comparable replacement to you in as little as 3 hours
If your bike is still driveable, we'll line up a replacement around your repair date so you're never left without one
If the accident wasn't your fault, the costs are recovered from the responsible driver's insurer - not from you
We arrange the repairs and handle the recovery of costs, so you're not left out of pocket
If you're eligible for our help after a non-fault accident, you won't be asked to pay an insurance excess to us
We'll explain everything clearly before anything gets arranged
Yes - you have the right to choose where your bike is repaired after a non-fault accident
We can arrange it through our approved nationwide network of over 600 bodyshops, or talk you through your options
As soon as you call. Our UK team is available 24 hours a day, 365 days a year
The sooner we speak, the sooner we can explain your options and start putting things in place
Yes, the advice is genuinely free and there's no obligation to use us
We'll listen, explain your options, and only help further if you decide it's right for you
Still not sure? Talk it through with a UK claims handler - free, no obligation, 24/7
Looking For Something Else?
Select the option below that's closest to your accident
Been In A Motorcycle Accident?
Talk to someone who understands motorcycle accidents
We'll explain your options clearly. No pressure. No obligation
Free advice • No obligation • UK claims handlers available 24/7