Motor Claims Assist
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Privacy Policy

Motor Claims Assist takes your privacy seriously

Motor Claims Assist is a trading style of Car Call (U.K.) Ltd and is committed to protecting and respecting your personal information

This policy explains how we collect, use and protect your personal information when you contact us, submit an enquiry or use our website

Information We Collect

We may collect:

  • Name
  • Telephone number
  • Email address
  • Vehicle registration
  • Accident information
  • Website enquiry information

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide accident assistance services
  • Arrange support following a non-fault accident
  • Contact you regarding your enquiry
  • Improve our services
  • Meet legal and regulatory obligations

Sharing Information

We only share information where necessary to provide assistance and support services

This may include:

  • Accident repair centres
  • Vehicle hire providers
  • Recovery operators
  • Solicitors
  • Automotive engineers
  • Other service providers involved in resolving your claim

Data Security

We take reasonable measures to protect your information from unauthorised access, disclosure, alteration or misuse

Your Rights

You have the right to:

  • Request access to your data
  • Correct inaccurate information
  • Request deletion where appropriate
  • Restrict processing where permitted by law

Contact Us

Motor Claims Assist
A trading style of Car Call (U.K.) Ltd
2 Lancer House
Hussar Court
Waterlooville
PO7 7SE
Telephone: 0330 024 0036