Someone Hit Your Car?We know you probably have questions
- Can you still drive it?
- Should you contact your insurer?
- Who pays for the repairs?
- Can you get a replacement vehicle?
- What should you do next?
Our experienced UK claims handlers will explain your options clearly and let you know if we can help - no pressure, no jargon
Can We Help?
If most of the below sounds like your situation, there's a good chance we can help you
- Another driver caused the accident
- The accident wasn't your fault
- You have the other drivers vehicle registration
- Your vehicle has been damaged
If this sounds like your situation, speak to our team today and we'll explain your options
How Can We Help?
Pick the situation closest to yours - we'll take it from there
Someone Hit My Car
We'll listen to what happened and explain what you can do next
Rear Ended
We understand - it wasn't your fault. Let's talk through your options
Someone Hit My Parked Car
You weren't even there. We'll help you work out where you stand
Car Park Accident
These can feel complicated. We'll help you make sense of it
I Need A Replacement Vehicle
We can arrange a comparable car so you're not left stranded
Motorbike Accident
Specialist help for riders after a non-fault incident
Written Off Not My Fault
We'll help you understand what happens next and what you're owed
Someone Reversed Into My Car
Frustrating and stressful. Let's talk it through together
Not sure which fits? Just call - we'll listen and take it from there
What Happens After You Call Us?
If another driver has damaged your vehicle, you're probably wondering what happens next
Watch this short video to see how our friendly UK claims handlers explain your options, help keep you moving and support you throughout the process
Free independent advice • No obligation • Friendly UK-based claims handlers
You're Probably Wondering...
Straightforward answers to the questions we hear most from drivers after a non-fault accident
Most policies say you should let your insurer know about any accident, even if it wasn't your fault
You don't have to make a claim through them though - you have options, and we can talk you through them
If you're unsure what to say, give us a call first and we'll help you make sense of it
In most non-fault cases, yes
If your car isn't safe to drive, we'll look to get a comparable replacement to you in as little as 3 hours
If your car is still driveable, we'll line up a replacement around your repair date so you're never left without one
If the accident wasn't your fault, the costs are recovered from the responsible driver's insurer - not from you
We arrange the repairs and handle the recovery of costs, so you're not left out of pocket
If you're eligible for our help after a non-fault accident, you won't be asked to pay an insurance excess to us
We'll explain everything clearly before anything gets arranged
Yes - you have the right to choose where your car is repaired after a non-fault accident
We can arrange it through our approved nationwide network of over 600 bodyshops, or talk you through your options
As soon as you call. Our UK team is available 24 hours a day, 365 days a year
The sooner we speak, the sooner we can explain your options and start putting things in place
Yes, the advice is genuinely free and there's no obligation to use us
We'll listen, explain your options, and only help further if you decide it's right for you
Still not sure? Talk it through with a UK claims handler - free, no obligation, 24/7
What Happens When You Call
Four steps. You don't have to work everything out on your own
Tell us what happened
Give us a quick call. Our friendly UK handlers will listen and take down the essentials - no pressure, no jargon
We'll explain your options
We'll talk you through what you can do next, what you're entitled to, and whether we can help with your claim
We'll sort the practical stuff
A replacement vehicle, recovery, and quality repairs - all arranged for you through our trusted network
You stay informed the whole way
We keep you updated at every stage, so you never have to chase or wonder what's happening with your car
Why Drivers Contact Us
Simple benefits that could make a real difference after a non-fault accident
You pay no excess
Help Protect Your No Claims
Your vehicle repaired to manufacturer standards
You Shouldn't Lose Your Car Because Of Someone Else's Mistake
If your car isn't safe to drive, we'll look to arrange a comparable replacement vehicle in as little as 3 hours
If it's still driveable, we'll line up your replacement around your repair date so you're never left without wheels
Because we know you need your car for:
- Getting to work
- The school run
- Family life
- Your business
- Everyday life
Independent Advice So You Can Decide What's Best For You
After a non-fault accident, it's hard to know who to trust or what to do first. We're here to make that simpler
We're independent. No insurance company owns us, so the advice you get is honest and on your side
We'll explain your options, answer your questions, and only help if it's genuinely the right thing for you
And we do the running around, so you don't have to
Message us on WhatsApp for help and advice
- Independent guidance - so you understand your options
- Not owned by or affiliated with any insurance company
- Friendly UK-based claims handlers
- Over 250,000 drivers helped since 2007
- Nationwide help, wherever your accident happened
- Free advice, no obligation, no pressure
You're Not The First - And We'll Look After You Too
We've been helping UK drivers through non-fault accidents since 2007
You're In Good Company
Real reviews from drivers we've helped after their non-fault accidents
"From the first phone call everything was dealt with effectively without any problems and they always kept in touch. From receiving my hired car to dealing with my claim as well as keeping me notified about the progress of my car. Would recommend this company all the time"
"Excellent, first class service and highly recommend. The company handled my claim in a professional manner, facilitating high standard and quality repair of my vehicle in a timely manner. I was also provided a courtesy vehicle whilst the repairs were being completed. No fuss and extremely easy company to deal with"
"Very happy with the service provided. Quick, efficient and professional. Highly recommended!"
"What a brilliant company to facilitate everything from the claim to the hire car"
"Excellent customer service from start to finish"
Trusted by UK drivers after non-fault accidents since 2007
Talk To Someone Who Understands
We know accidents can be stressful. We're here to make things simpler - and to help you understand your options
Free advice. No obligation. Friendly UK handlers, available 24/7, 365 days a year
Since 2007 • 250,000+ drivers helped • Free advice, no obligation